As the first step in NS&I’s Rainbow programme, the Digital integration and ServiceOps package is intended to be the technical and operational centre of the Future Operating Model. It focuses on implementing a future integration platform to support upcoming business change, as well as providing ServiceOps capabilities to establish a stable state for delivering long-term business objectives.
The package supplier will be asked to design and deliver the integration platform, and services to implement the required system interfaces, and to undertake operational monitoring, management and maintenance of the system integrations
On 31 May 2022, NS&I awarded the Digital Integration and Service Operations contract to IBM
Market engagement event
Following on from the industry briefing in April 2021 that introduced NS&I’s Rainbow programme, NS&I partnered again with techUK to invite suppliers to another event, focused on our Digital Integration and ServiceOps package
The event was held on 18 May 2021