Customer contact and operations – market engagement event

This event, presented by NS&I in partnership with techUK, gave industry an opportunity to help shape the Customer Contact and Operations package

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About the event

This package will procure a strategic supplier of managed services to support, deliver and integrate contact centre services, including the provision of Assisted Digital capabilities, supporting customers through digital self-service and customer journeys to perform on their behalf when needed to support vulnerable and digitally excluded customers.

More on the event

This event was run in partnership with techUK