NS&I Rainbow

NS&I has embarked on a significant transformation of its outsourced business process services - the Rainbow Programme

Digital Integration and Service Operations – contract awarded

On 31 May 2022, NS&I awarded the Digital Integration and Service Operations contract to IBM

Read the contract award notice

Procurement packages and timeline

The Rainbow programme is divided into four procurement opportunities. Click on a package below to find out more

See the full schedule of events which introduce the programme and its component packages

Procurement timeline

Digital integration and ServiceOps

Contract awarded to IBM on 31 May 2022

Digital experience and digital enablement

Competitive procedure with negotiation, launched on 10 February 2022

Customer contact and operations

Competitive dialogue, launched on 29 April 2022

Core banking, payments and reporting

Competitive dialogue, launched on 29 April 2022